Returns & Exchanges
At Ellora, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always a stress-free experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.
Drop Off and Refund
Leave your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing